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How to order?
Our prices are FOB Bangkok.
Please use our ordering system to put your wholesale order together.
You can use the "Add to order" links in the category pages (below the product thumbnails) or the "Add to order" links in the actual product pages. Our ordering system will add the minimum product quantity to your order.
You can always remove a product from your order or change the quantities to more than the minimum order quantity.
Click on "Your Order" at the top of the screen to view your order.
When you are ready to send your order to Wongpitak Export, continue to the address page to enter your address and shipping comments.
After entering your address please review your order (make sure your shipping address and especially email address are correct!) and send it to us with a mouse click. We will contact you by email regarding your order.
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Ordering
We sell only to the Trade, not to private individuals. Our Standard Terms of Business apply to orders for export from Thailand, to a minimum list value of US$4,000.00.
To place an order, or get a quotation from us, please click "Add to order" links in the actual product pages.
If our standard terms do not seem to fit your needs (for instance if you want delivery in Thailand, or to order less than $4,000-worth) or you want something not exactly in our product list, please email your request in detail, and we will send you a special quotation as quickly as we can.
We accept payment by credit card, telex transfer (T/T) or Letter of Credit (L/C). Money up front please, if we have not done business with you before!
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Our Standard Terms of Business
These apply to all trade orders for export from Thailand, to a minimum list value of US$4,000.00. Other requirements can usually be accepted subject to special quotation, please email us with full details of your needs.
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International ordering instruction
We are advising that following instructions should be expediently treated.
We do not sell and ship products over to country of Nigeria.
We ask that anyone wishing to contact us please do so through email, our email address is sales@wongpitak.com
We would not rather to be contacted by phone call, particular international phone call. Our apology for the inconvenience but this will benefit both you and our sales, by email, we can respond much more understood to your inquiry.
In order to make a price quote with full details provided, information as below is required;
Product code number (please define which model you are interested)
Quantity of each code number, each model.
Destination of shipment
Consignee complete address, post code and phone number.
Contact person
Name of company (if any)
Once we receive above information, we will return a proforma invoice with banking account information.
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Pricing
Prices can be found on our products page. We mainly sell for wholesale order in term of F.O.B. Bangkok. Prices do not allow for retail order.
If you require specific or additional model/sculpture, price will be slightly higher.
Our F.O.B prices are standard which apply for customer in all regions. Any specific requirement imposed by customer in the following ways;
Commission
Excess sample cost
Sample delivery cost
Inspection
Laboratory test
Legalization
Fumigation
Phytosanitary treatment
Label of barcode, warning and caution, recycle mark, trademarks, logos, service mark and other brand features.
Tags
Inner carton
Product Liability Insurance
We will make good effort to provide and serve with sincerity therein but cost will be in addition to our prices.
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Sample
We will send samples of our goods at cost in F.O.B. Bangkok + courier charge to bona fide businesses.
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Payment
Please pay attention to our condition of payment as following;
We do not accept any international check.
We do accept payment by
1) Wire transfer (T/T)
We will inform you by quotation or Proforma Invoice of the full cost of your order. Our standard terms are 30% deposit with order, 70% on dispatch. You pay us your deposit when you confirm your order, and we will inform you by email when the rest of the money become due. We despatch the completed order as soon as we receive your final payment.
You can pay by telex transfer (T/T) direct to our processing Bank:
Siam Commercial Bank Public Company Limited
Bosang sub Branch
Chiang Mai
Thailand
Account No. 884-2-00555-9
Swift Code: SICO THBK
Please ensure that cost of bank's fee is on your end.
It normally takes 4 business days to get money states in our bank thus to shorten time, please send us the transference.
2) Irrevocable at sight letter of credit (for order with value at least 10,000.00 USD or there will be extra cost to collect LC at 200.00 USD)
Letter of Credit (L/C) direct to our processing Bank:
Bangkok Bank Public Company Limited
Bosang sub Branch
Chiang Mai
Thailand
Account No. 532-3-00666-7
Swift Code: BKK BTH BK
All T/T or L/C payments are to be made to Wongpitak Export Co. Ltd.
Our products are workmanship; please do not rush order, particular international order.
3) Credit Card
Our processing bank, The Siam Commercial Bank can also accept Visa, Mastercard and JCB.
You pay with one of these credit cards by clicking a logo of " credit card " link on the top.
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Packing
We pack all orders with brown paper, bubble sheet and foam pad then in standard 5 plies cardboard cartons 45 x 65 x 40 centimetres.
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Shipping
We take care of all of your shipping requirements.
Smaller orders can be handled via post office:
* EMS
* Air mail
* SAL
* Sea mail
Courier service can be provied : UPS., DHL., FedEx.,etc.
Larger orders via freight forwarders:
Our prices quoted in this website are FOB (free on board) Bangkok. This includes the expenses of packing, transportation from our factory in Chiangmai to Bangkok, and documentation for the goods forwarding formality. The customer is responsible for the cost of transportation from Bangkok to the final destination.
If you require us to handle shipping from Bangkok by sea or air, we can do this for you on request. Email us and we will give you a quotation of the options, with cost and payment methods. As an approximate guide, air freight from Thailand to USA or Europe typically takes 7 days and costs $2-$3 per kilogram, sea freight takes one month and costs $100-$200 per cubic metre.
Please contact us for your specific requirements.
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Return of goods
If you return a consignment to us in new condition within 30 days, we offer a full refund, but you must pay for all shipping and other expenses
We take great care at our factory to minimise the chance of damaged or defective goods, but as with all natural wood, occasional defects may appear. If you find a problem please let us know, and we will credit you for the unacceptable items in your next order.
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